Teams at Western Union

Manage and optimize APN partnerships across LACA, overseeing partner onboarding, governance, SLAs/KPIs, incident management, and growth initiatives while collaborating with Product, Risk, Compliance, Legal, and Tech teams to expand network coverage and ensure regulatory compliance.

Conduct AML investigations and transaction monitoring for consumer accounts, prepare and submit regulatory reports to 30+ jurisdictions, escalate issues to leadership, collaborate with local compliance teams, identify trends, recommend actions, train colleagues, and support AML compliance requirements.

Lead country operations and P&L for Egypt, Lebanon, and Syria. Develop and execute business and omnichannel strategies, drive revenue and profitability, manage multi‑country teams and stakeholder relationships, oversee digital transformation, and ensure operational and retail excellence with up to 50% travel.