Teams at Western National Insurance

Leads enterprise business analysis for data warehouse and data modernization initiatives. Manages requirements lifecycles, analyzes complex business and technical issues, supports troubleshooting and production resolution, guides product teams, develops reporting and metrics, improves processes, and mentors analysts. The role requires advanced SQL, data warehouse, ETL/ELT, data modeling, data quality, cloud platform, Agile, and stakeholder collaboration expertise.

Designs, deploys, maintains, and monitors scalable cloud and on-premise platforms. The role focuses on AWS, Kubernetes, infrastructure as code, CI/CD, automation, system reliability, outage resolution, security best practices, fault tolerance, load testing, and production troubleshooting. It partners with product teams on deployments, infrastructure improvements, technical projects, documentation, mentoring, and adoption of modern platform technologies, including participation in a monthly on-call rotation.

Provides administrative underwriting support by indexing documents, entering and rating submissions, identifying duplicate policies, updating reports, answering inquiries, completing special projects, and communicating with internal teams and agencies. The role requires attention to detail, process adherence, customer service, time management, and proficiency with office systems and software.