Teams at West Kendall Toyota

Arranges and processes vehicle financing and leases, sells aftermarket products (service contracts, GAP, credit insurance), manages all sale paperwork and titles, ensures regulatory compliance, processes credit applications, and supports sales managers to close deals.

Provide clerical and administrative support to dealership: answer phones, schedule appointments, handle mail, maintain records and databases, prepare billing, process payments and receipts, perform basic bookkeeping, arrange meetings, and handle confidential dealer matters.

Manage the dealership Business Development Center (BDC) handling service appointment leads across web, phone, email, and text. Recruit, train, and supervise BDC staff; establish processes, track appointments and show rates, produce reports for management, create incentives, and ensure high-quality customer interactions.