Teams at WesBanco

Supports retail banking leadership with administrative coordination, reporting analytics, expense and invoice processing, meetings, events, community development initiatives, compliance activities, and special projects. Maintains confidentiality, monitors service feedback, supports business objectives, and coordinates with banking centers and internal departments. Requires strong organization, communication, analytical, multitasking, and follow-up skills, along with proficiency in Microsoft 365 and limited travel within the market.

Provides customer service and banking transactions, opens deposit accounts, handles cash, identifies customer needs, promotes bank products, and generates referrals. Builds consumer and business relationships through consultations, onboarding, outbound calls, and business development. Maintains security, audit, compliance, vault, and daily banking center procedures while supporting branch operations and team goals.

Supervises banking center sales, service, and daily operations while supporting customer service, compliance reporting, cash controls, staff scheduling, training, performance evaluation, recruiting, and sales development. The role promotes banking products, cross-selling, customer relationship growth, policy adherence, and operational excellence. It also assists banking center or district leadership with goals, audits, team meetings, and staff development.