Teams at WellRight

Own and evolve B2B SaaS product experiences for corporate wellness programs. Responsibilities include product strategy and roadmap development, discovery, user research, competitive analysis, feature prioritization, requirements definition, lifecycle management, launches, KPI tracking, and cross-functional collaboration with Engineering, Design, Marketing, Sales, and Customer Success.

Manage a portfolio of mid-market SaaS client accounts, driving retention, renewals, expansion, satisfaction, and advocacy. Develop account growth and retention plans, assess client health, provide consultative guidance, conduct business reviews, configure and demonstrate platform functionality, train users, and support solution adoption. Maintain CRM data, collaborate cross-functionally, identify upsell opportunities, and serve as the client voice internally.

Leads WellRight’s consultant relations strategy, building broker and benefits-consultant partnerships to increase brand awareness, qualified opportunities, and sales conversion. Responsibilities include tracking industry trends, gathering market feedback, developing outreach strategies, managing executive relationships, supporting finalist meetings, coordinating cross-functional resources, analyzing CRM data, and establishing performance metrics. The role serves as the internal consultant-community expert and collaborates closely with sales, marketing, product, customer success, and leadership.