Search the 11 jobs at Wellist

As an Information Verification Specialist at Wellist, you will verify vendor information through high-volume outbound calls, ensuring data accuracy and compliance. You will document and resolve any discrepancies found during the verification process, providing feedback for improvement.

The Database Outreach Coordinator will make high-volume outbound calls to vendors to verify and update vendor information, document interactions accurately in the database, and provide feedback for continuous improvement of the process.

The Business Development Representative will be responsible for generating high-quality leads, securing meetings with decision-makers, and contributing to the company's growth within the employer market. This role involves researching potential clients, crafting outreach, maintaining CRM records, and analyzing business development activities.

The Resource Directory Specialist will verify and update information from community resources via outbound calls to ensure accurate vendor details for Wellist users, focusing on service offerings and compliance with quality standards.

The Support Manager will oversee Wellist's Support Center, ensuring exceptional service delivery to users by managing employee schedules, reviewing performance metrics, resolving escalated issues, and providing hands-on coverage in the call center. This role also involves onboarding new hires and developing the support team to enhance user experience.

The Director of Support Services will lead the Support Center, managing and coaching a team to deliver exceptional personalized support to users. Responsibilities include scheduling, performance reviews, quality assurance, resolving user escalations, and overseeing new hire onboarding. This role emphasizes empathetic communication and direct interaction with users while ensuring the team meets client commitments effectively.

The Data Quality Controller at Wellist is responsible for ensuring the quality and accuracy of data sent to the call center. This role involves project management of the directory build process, generating reports to identify data gaps, and collaborating with internal and external stakeholders to meet operational goals. The position requires strong analytical skills and attention to detail.

The Support Representative at Wellist will assist patients, employees, and families by providing personalized information and support through phone and email communications. Responsibilities include answering questions, handling inquiries, and maintaining confidentiality. The role requires excellent communication skills and technology proficiency, alongside previous experience in customer service and call center environments.

This job is for submitting applications for future opportunities as a position at Wellist may arise. The company is seeking candidates who are interested in joining their growing team.

The Senior Web Scraping Engineer will lead data acquisition operations for the Wellist Directory, manage and optimize scraping processes, handle data complexities, and collaborate with teams to ensure quality data for users.

As a Senior Support Specialist at Wellist, you will connect with users to provide personalized assistance, helping them navigate non-medical resources during critical times. Your role will involve outreach to patients and families, utilizing support directories, and collaborating with healthcare staff to meet user needs.