Wellabe Benefits Overview

Processes, reviews, and adjusts routine life and health insurance claims, including coordination of benefits and refunds. Responds to inquiries from agents, policyholders, and providers about coverage and related information. Maintains accurate claim coding and data entry, supports cross-training across health products, protects confidential health information under HIPAA, and meets production, quality, financial, and compliance standards.

Analyzes and resolves complex system issues by evaluating applications, integrations, data flows, databases, and business processes. Develops technical requirements, solution designs, mappings, specifications, and business rules; recommends scalable architectural or process improvements; facilitates stakeholder discussions; and supports testing and user acceptance. The role partners with technical teams, business users, and vendors to resolve incidents, reduce technical debt, improve operations, and align solutions with enterprise architecture and business objectives.

Develops and maintains software solutions by translating business requirements into technical designs and code. Responsibilities include end-to-end development, unit and integration testing, debugging, code reviews, source control, sprint planning, solution design, technical debt prioritization, QA issue resolution, and automation. Collaborates with Scrum Masters, Product Owners, and developers while supporting continuous integration and delivery. May contribute to project planning and mentor newer developers.