Teams at Welch Equipment Company

Manages accounts receivable activities, including payment application, collections, account reconciliation, dispute resolution, credit status reviews, refunds, reporting, and month-end close support. Communicates with customers and internal teams, maintains delinquent account records, supports administrative accounting functions, and identifies process improvements to improve efficiency and reduce risk.

Generates new customer leads through cold calling and warm outreach, builds sales pipelines in CRM systems, and creates interest in material handling products and solutions. Collaborates with marketing, sales, and sales operations teams on campaigns, lead quality, reporting, and close-rate analysis. Tracks opportunities using CRM processes and value-selling methodologies while meeting sales goals and quotas.

Welcomes visitors, answers and routes phone calls, distributes mail, prepares shipping labels, scans invoices, manages office and refreshment supplies, maintains common areas, and supports accounting with daily administrative tasks.