Teams at Weave

Guide Weave customers through onboarding from kickoff to go-live. Manage multiple implementations, configure and activate systems, deliver customer training, troubleshoot software workflows, communicate milestones, resolve escalations, document progress, and conduct post-launch check-ins. The role focuses on customer adoption, satisfaction, implementation quality, and long-term retention while collaborating with Product, Support, Operations, and Engineering.

Own inbound and growth product marketing for AI-powered healthcare solutions across mid-market and enterprise segments. Develop positioning, value propositions, buyer journey messaging, customer ROI narratives, competitive intelligence, sales enablement, and market research. Partner cross-functionally with Sales, Product, Growth Engineering, customers, and external partners to accelerate pipeline, revenue, expansion, and product roadmap decisions.

Develops and delivers revenue enablement programs for payments and upsell products. Diagnoses skill and behavior gaps, conducts training, creates enablement content, analyzes product performance, and partners with Product, Marketing, Sales Operations, Customer Success, and leadership to improve sales, retention, customer experience, and adoption of tools and processes.