Teams at WCG International Consultants Ltd.

Leads the design and operation of Azure-based cloud platforms with AWS exposure. Owns platform roadmaps, self-service capabilities, Infrastructure as Code, DevSecOps, identity and access management, integrations, CI/CD, observability, reliability, and automation. The role manages platform engineering as a product, improves developer experience, embeds security controls, applies AI-enabled capabilities, and partners with security, architecture, and development teams to deliver scalable, resilient, and cost-effective infrastructure.

Processes client and employer financial support claims, verifies contractual and legislative compliance, performs quality assurance on claims and invoices, resolves discrepancies, supports staff inquiries, manages financial risks, completes data entry, and maintains confidentiality. The role also requires using case management systems and databases while adapting to changing requirements and supporting continuous quality improvement.

Oversee performance data across employment services programs, developing and maintaining Power BI reports, data models, dashboards, and enterprise reporting. Analyze operational performance through forecasting, modeling, and evaluation; establish KPIs and targets; identify improvement opportunities; and deliver actionable insights to leaders and partners. The role promotes data-driven decision-making, ensures data quality and governance, and translates complex information into recommendations for organizational performance and continuous improvement.