Teams at Waystar

Leads reliability engineering for critical platforms by improving scalability, performance, observability, automation, and incident response. Designs SLOs, error budgets, monitoring, recovery mechanisms, and infrastructure solutions; conducts root cause analyses and postmortems; supports distributed systems, Kubernetes, cloud platforms, IaC, and CI/CD pipelines. Provides technical leadership across engineering teams, mentors engineers, and applies AI tools to automate workflows and improve operational efficiency.

Manages commercial quoting, contracting, SKU and pricing processes, order acceptance, and backlog accuracy. Supports Sales by preparing and reviewing quotes, maintaining quoting tools, coordinating testing and implementation, and resolving order obstacles. Partners with Product Management, Finance, Legal, Information Technology, Sales Enablement, and customers to improve quote-to-cash processes, develop documentation, monitor service levels, and ensure contract and corporate-policy compliance.

Staff Software Engineer responsible for designing and implementing resilient, scalable, high-performance healthcare software across the full application stack. The role develops frontend and backend services using VueJS, NodeJS, Java, Spring, AWS, databases, and APIs; contributes to technical and product strategy; promotes testing and engineering excellence; and works independently across distributed systems. Preferred experience includes generative AI, machine learning, Kafka, data pipelines, statistics, and healthcare technology.