Teams at Waukesha County

Provide direct client service to veterans, surviving spouses, dependents and eligible family members for VA and related pension benefits. Screen eligibility, develop claims documentation, prepare and submit benefit applications, and ensure compliance with federal, state, and county requirements. Maintain records, obtain required certifications within 12 months, and perform related outreach and case coordination tasks.

Provide direct services and case management to crime victims and witnesses, assist program director with operations, plan and monitor case assignments, offer compassionate support and teamwork, and cover complex cases as needed.

Provide advanced administrative support to the Director, Deputy Director, and leadership team: coordinate schedules and meetings, manage emails and calendars, prepare agendas and minutes following open meeting laws, process P-card transactions in Workday, create presentations, maintain records and tracking spreadsheets, assist with travel and events, and perform general office duties.