Teams at Waterworks

Manages client orders from pre-order through delivery, coordinating with showroom sales teams, internal departments, and clients to ensure accuracy, timely fulfillment, and satisfaction. Supports sales through quotes, order entry, sample requests, and payment processing. Tracks order data, resolves client issues, and assists with showroom operations including shipments, inventory transfers, and refunds.

Manage client orders from pre-order through delivery, coordinating with showroom sales teams, internal departments, and external clients. Responsibilities include order entry, quotes, sample requests, payment processing, shipment and inventory coordination, reporting, refunds, and resolving client issues. The role delivers a luxury, customer-focused experience in a fast-paced showroom while supporting sales and operational activities.

Design Consultant responsible for showroom and outside sales, business development, client relationship management, product consultation, quoting, project coordination, and closing transactions. The role serves architects, designers, contractors, and homeowners while managing a book of business, pursuing new leads, executing marketing activities, tracking pipeline information in CRM tools, and representing the Waterworks brand at industry and showroom events.