Waterworks
Waterworks Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Offers employee discounts
Company Culture
Provides commuter benefits
Office is pet friendly
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers an Employee Assistance Program (EAP)
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Career Growth + Development
Provides customized development tracks
Job training & conferences
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Professional Services • Retail • Design • Manufacturing
Manages client orders from pre-order through delivery in a luxury showroom environment. Responsibilities include order entry, quotes, sample requests, payment processing, shipment tracking, reporting, inventory transfers, refunds, and resolving client issues. The role supports showroom sales consultants, coordinates with internal teams and customers, ensures order accuracy and timely delivery, and provides a high-quality customer experience.
Professional Services • Retail • Design • Manufacturing
Supervises Client Support Specialists across San Francisco and Scottsdale showrooms, balancing workloads, coaching staff, managing onboarding, and resolving escalated client issues. Oversees order management, quotes, payments, returns, freight challenges, tickets, and delivery follow-ups while ensuring productivity, service, and response-time standards. Partners with sales, technical support, client services, freight carriers, and warehouse teams to deliver a high-end client experience.
Professional Services • Retail • Design • Manufacturing
Performs breakdown, outsourced finishing coordination, inspection, customization, reassembly, packaging, and product detail tracking for made-to-order plumbing and hardware products. The role monitors work-in-process inventory, coordinates with finishing vendors, supports supply chain orders, and maintains quality standards. Requires light manufacturing experience, strong hand-eye coordination, data-entry skills, and the ability to lift heavy products and work at heights.
