Teams at Washington Metropolitan Area Transit Authority

Creates, publishes, and manages digital content across social media, websites, email, mobile applications, and video channels. Monitors social media and transit operations to support real-time incident communications, develops content calendars, coordinates messaging with internal and external stakeholders, and analyzes engagement and sentiment. Produces quick-turn graphics and video, supports campaigns and media relations, maintains content accuracy, and works variable hours including rotational emergency on-call coverage.

Leads organization design, competency architecture, career pathing, workforce planning, talent strategy, and human capital analytics. Develops competency models, performance frameworks, career pathways, dashboards, and workforce metrics while integrating solutions with Oracle Cloud and other HR programs. Advises on responsible AI adoption in human capital processes, conducts organizational needs analyses, supports transformation initiatives, and influences stakeholders across WMATA. Requires strong consulting, analytical, communication, project management, and workforce planning capabilities.

Leads complex strategic projects and programs across the transit authority, managing planning, budgets, timelines, resources, implementation, reporting, policy development, and executive communications. Conducts research and analysis, develops recommendations, coordinates cross-functional stakeholders, monitors project effectiveness, reviews invoices, and supports organizational improvement initiatives. Supervises staff and addresses sensitive, high-profile matters involving internal teams, government officials, board members, and the public.