Teams at Ware Malcomb

In this role, you'll maintain a professional office environment, support operations, manage meetings, handle mail, and assist with proposals and CRM data.

Support firmwide marketing activities including RFPs/RFQs, presentations, brochures, social media, press, awards, photography coordination, website updates, content creation, and CRM/Deltek data entry. Serve as primary marketing contact for select offices and assist with award submissions, event coordination, and marketing collateral management.

Provides onsite and remote IT support across at least three offices, troubleshooting and triaging helpdesk tickets as a mid-level escalation resource. Responsibilities include resolving issues within SLAs, managing ticket queues, supporting hardware, software, networks, printing, telecom, and mobile devices, maintaining asset inventories, documenting solutions, and assisting with office moves and buildouts. The role requires customer service, technical communication, occasional after-hours work, and travel to regional work sites.