Teams at Warby Parker

Provide part-time comprehensive eye exams following company protocols, diagnose ocular conditions, take accurate measurements, educate patients on eye health and prescriptions, demonstrate product knowledge, and represent the brand to deliver excellent patient care.

Provide expert optical services (measurements, adjustments, fits, quality checks), explain prescriptions and products, lead and mentor the optical team, act as store keyholder, maintain operations, inventory systems, and foster a positive customer-focused culture.

Lead a store team to deliver excellent customer experiences by managing daily operations (open/close, zoning), troubleshooting the point-of-sale system, overseeing inventory procedures, developing process improvements, running meetings and training, conducting performance reviews, and supporting hiring and special projects.