Teams at Wanstor

Provide second-line onsite and remote IT support, escalating complex issues from first line and owning incidents, requests, and changes through resolution. Maintain Microsoft 365, Exchange Online, Active Directory, Entra ID, Intune, endpoints, networks, backups, and virtual environments. Troubleshoot authentication, connectivity, mail flow, and infrastructure issues; perform restores, support disaster recovery, contribute to migrations and site setups, and document fixes and deployments.