Teams at Walser Automotive Group

Provides administrative and front-desk support for dealership sales operations. Responsibilities include completing deal paperwork, coordinating funding and titles, preparing sales metrics, supporting inventory and OEM reporting, monitoring schedules and time off, maintaining deal and plate records, processing appointments, answering calls, greeting customers, data entry, filing, and handling receipts. The role also supports sales managers, ensures dealership processes are followed, and performs miscellaneous operational duties.

Manage store-level recruiting, scheduling, PTO and attendance, payroll coordination, performance management, safety reporting, people metrics, employee engagement, and HR compliance. Partner with dealership leaders and Corporate HR to maintain staffing, support coaching and corrective actions, resolve payroll discrepancies, coordinate workplace events, and promote an inclusive culture. The role requires strong communication, organization, discretion, and proficiency with recruiting, scheduling, payroll, performance management, HR systems, and Excel.

Manage CRM and data-mining campaigns to drive sales and service appointments. Maintain CRM business rules, monitor and distribute leads, run reporting, coach underperforming customer specialists, and execute outreach campaigns to increase retention and acquisition.