Wake Forest University Benefits Overview

Manages career-related data, reporting, dashboards, data quality, and analysis for university leadership. Administers Handshake and 12Twenty, supports users, maintains accounts and labels, verifies student data, handles vendor support tickets, and assists with system cleanup and events. Provides tutorials, data uploads, and operational support while promoting AI-informed workflow improvements.

Administers financial aid programs and operations, including eligibility, awarding, disbursement, reconciliation, reporting, compliance, and appeals. Advises assigned students and families, performs need analysis and professional judgment reviews, maintains documentation, coordinates workshops, supports process improvements, and collaborates with university departments. The role requires accurate, confidential work in a high-volume environment and occasional evening, weekend, and travel availability.

Build end-to-end data pipelines, warehouse and lakehouse models, dashboards, and analytic products while partnering with university stakeholders. Develop complex SQL and Python solutions across AWS and Microsoft Fabric, modernize integrations, evaluate warehouse technologies, retire legacy Cognos reporting, and support AI initiatives. Advise on data architecture, governance, and adoption while owning solutions through discovery, deployment, support, and iteration.