Teams at Voyago

Lead daily operations of a 24/7 Non-Emergency Medical Transportation Logistics Centre, managing dispatch, call centre teams, KPIs, scheduling, budgets, and continuous improvement. Provide coaching, hiring, reporting, stakeholder communication, and ensure regulatory and service-level compliance while supporting flexible shifts and on-call coverage.

Manage full-cycle, high-volume recruitment for the Kitchener-Waterloo region: post jobs, source and interview candidates, maintain ATS and hiring documentation, report metrics, coordinate onboarding with cross-functional teams, execute social media/recruitment campaigns, build community partnerships, and support regional travel for recruitment activities.

Lead Winnipeg finance operations including general ledger, AP/AR, billing, payroll support, month-/year-end close, financial reporting, budgeting, forecasts, audits, internal controls, and team leadership to support business decisions and operations.