Teams at Voxie

Lead end-to-end onboarding and implementation for franchise and multi-location customers. Manage concurrent rollouts, project plans, stakeholder relationships, integrations, POS systems, and third-party vendors. Develop SMS strategies, customer journeys, campaign copy, segmentation, automation workflows, KPIs, and compliance processes. Coordinate with Engineering, Product, Sales, and Customer Success while improving onboarding playbooks and ensuring timely handoffs.