Benefits at Vonage

The Customer Support Specialist will ensure customer satisfaction by resolving issues, managing support requests, and maintaining strong client relationships.

Design, operate, and enhance global enterprise voice systems, ensuring call quality and supporting operational excellence. Troubleshoot call flow issues, manage incidents, and collaborate with cross-functional teams.

As a Key Account Manager, you will lead the sales cycle for enterprise opportunities, develop strategic account plans, and drive pipeline generation while collaborating cross-functionally to ensure customer success. You must possess deep industry knowledge and consultative selling skills to achieve and exceed sales quotas.