Teams at VOLUNTEERS OF AMERICA - GREATER NEW YORK, INC.

Provides comprehensive administrative support for the YouthBuild program, including participant intake, attendance tracking, scheduling, correspondence, records management, inventory, invoices, petty cash, outreach, event logistics, and funder-compliant documentation. The role supports program staff and leadership while maintaining confidentiality and ensuring an organized, welcoming environment for students, visitors, and partners.

The Front Desk Monitor manages reception and building access, answers calls, assists visitors and residents, routes mail and deliveries, maintains sign-in procedures, supports crisis intervention, follows emergency protocols, and conducts assigned residence rounds. The role requires confidentiality, efficiency, firmness, and a pleasant manner. CPR/First Aid, Narcan, and Fire & Emergency Drill Conductor certifications must be obtained within 90 days, with costs covered by the employer.

Prepares, reconciles, and submits governmental billing claims through funder portals. Verifies accounting periods, applies billing guidelines, tracks payments, gathers supporting documentation, proposes journal entries and allocation adjustments, and assists with budget modifications while ensuring accurate reimbursement and reporting.