Teams at Vocus

Leads B2C digital sales strategy and revenue delivery across web, app, live chat, and self-service channels. Owns digital sales targets, conversion optimization, experimentation, analytics, personalization, SEO and AI-driven discovery initiatives. Partners with Marketing, Product, Technology, Finance, and Operations to improve customer journeys and embed digital sales priorities into roadmaps. Builds voice-of-customer research capabilities, manages external partners, and leads a team of two through coaching and performance development.

Leads Vocus’s AI Science team and owns predictive modeling, optimization, experimentation, and generative AI evaluation. The role ensures evidence-based model selection, data quality, measurable business value, and benefits validation. It also supports executives as an AI Chief of Staff by improving AI proficiency and adoption. Strong applied ML, statistics, experimentation, Python, SQL, leadership, and communication skills are required.

Leads Vocus’s AI Technical Solutions team, building in-house AI engineering and science capabilities and delivering secure, evaluated, reusable, production-grade AI solutions. Responsibilities include designing agentic platforms and enterprise AI architecture, establishing engineering and AI control standards, managing reusable components, developing talent pipelines, and delivering measurable commercial value. Requires deep software or ML engineering expertise, enterprise-scale LLM or ML production experience, AWS knowledge, and understanding of security, privacy, and controls for critical infrastructure.