Teams at Vocca

Own product outcomes from market research through roadmap execution and impact measurement. Define strategy, KPIs, and priorities; collaborate with leadership and engineering; drive delivery, quality, and production releases; document product decisions; and lead internal and external product marketing rollouts. The role requires strong discovery and delivery skills, data fluency including SQL, SaaS understanding, business judgment, autonomy, and excellent communication in an early-stage environment.

Support customer onboarding and AI solution configuration, coordinate implementation projects, track progress, resolve deployment challenges, improve internal workflows, and communicate customer feedback to product and engineering teams. The role combines customer-facing implementation with operational process improvement in a fast-growing healthcare automation startup.

Own end-to-end business, sales, and revenue operations for a scaling healthcare AI SaaS company. Responsibilities include managing Attio CRM, funnel metrics, sales tooling, compensation rules, onboarding workflows, billing and collections, revenue analytics, unit economics, dashboards, pricing, segmentation, capacity planning, documentation, and US expansion support. The role partners closely with Sales, Finance, Product, leadership, and founders to scale the sales organization and increase ARR per representative.