Teams at VML MAP

Leads strategic and commercial relationships for major global accounts, driving growth, solution adoption, and high-quality delivery. Translates business requirements into technical scopes, roadmaps, and profitable budgets while overseeing CRM, cloud, marketing automation, and agentic AI initiatives. Manages senior stakeholders, presents strategic recommendations, mentors project managers, and coordinates developers, architects, and strategists across multidisciplinary global teams.

Manage multiple marketing and digital projects from client brief through delivery, including project planning, budgeting, scoping, forecasting, risk management, documentation, and stakeholder communication. Build strong client relationships, translate technical requirements into actionable plans, collaborate with designers, developers, and architects, and identify opportunities to improve processes and expand client engagements.

As a Senior Experience Strategist, you will develop and execute omnichannel CRM strategies, guide cross-functional teams, synthesize research and data, and craft strategic narratives to enhance customer experiences.