Teams at Vividly

Lead discovery and tailored demonstrations for a SaaS trade promotion management platform. Translate CPG, financial, and commercial workflows into proposed solutions; assess integrations, requirements, dependencies, risks, and customer readiness; and coordinate with Account Executives, Solution Architecture, Integrations, Product, Implementation, and Customer Success. Document solution details, support handoffs, develop reusable sales enablement, and relay recurring customer needs to internal teams.

Design scalable customer solutions for trade promotion management SaaS implementations. Lead solution alignment, validate business processes and requirements, define workflows, data flows, integrations, dependencies, acceptance criteria, and implementation blueprints. Coordinate across Sales, Implementation, Integrations, Managed Services, Customer Success, Product, and Engineering while maintaining solution integrity. Identify risks, scope gaps, and product limitations; support UAT, go-live readiness, change management, and reusable implementation standards.

Own strategic partnerships with CPG customers, driving measurable outcomes, platform adoption, user expansion, and retention. Analyze usage data and business context to identify risks and opportunities, develop success plans, lead executive and operational relationships, and advocate for customers internally. Collaborate with product, sales, marketing, and support teams while contributing to repeatable playbooks, thought leadership, and customer best practices.