Teams at VITAS Healthcare

Build and manage relationships with physicians, healthcare leaders, and referral sources to promote hospice care. Educate partners about hospice eligibility, prognostication, and Medicare benefits; conduct territory sales calls; develop long-term partnerships; achieve sales goals; and collaborate with clinical teams to connect patients and families with appropriate end-of-life care.

Processes hospice referrals, schedules timely admissions, and coordinates staffing and visit resources. Provides concierge-level service through phone and computer systems, communicates with admissions, intake, sales, patients, and referral sources, updates appointments accurately, answers service questions, escalates clinical or operational issues, and supports admissions goals. Participates in daily check-ins, training, quality monitoring, and ongoing process improvement.

Leads and develops a healthcare sales team by coaching representatives, setting performance expectations, executing territory and account strategies, and driving market growth. Builds relationships with hospitals, physicians, post-acute providers, and assisted living communities. Partners cross-functionally with marketing, clinical, patient care, compliance, and medical leadership to improve business development outcomes. Forecasts opportunities, presents performance strategies to senior management, recruits talent, and manages employee performance.