Teams at Vitality

Supports sales teams by preparing RFPs, RFIs, proposals, presentations, questionnaires, and client-facing documents. Coordinates with subject matter experts, maintains proposal content libraries, tracks deadlines and deliverables, proofreads submissions, and improves proposal processes. The role also assists with sales-cycle projects and administrative activities while managing multiple priorities and ensuring accurate, timely, high-quality work.

Supports ongoing operations and serves as the primary liaison between the company and strategic partners. Manages operational questions, escalations, tickets, documentation, reporting, and process improvements while providing servicing insights and recommendations. Collaborates across departments to resolve issues, improve member experience, communicate product enhancements, and meet contractual response and resolution requirements. Provides high-touch support to VIP members and maintains accurate operational information.