Teams at Vision Government Solutions, Inc.

Provide high-volume technical support for proprietary CAMA software and databases, troubleshooting customer issues through complete resolution. Maintain clear case notes, manage support workloads, support customer implementations and upgrades, advocate for customer needs, and collaborate with internal teams to improve processes, product direction, and customer satisfaction.

Review aerial imagery and property records to update parcel data, enter and edit information in internal systems and PDFs, ensure accuracy and consistency, meet daily targets, and communicate with the team to support workflows.

Lead technical owner for a legacy CAMA application: maintain and enhance Delphi/SQL systems, modernize SDLC (GitHub, documentation, releases), triage requests with support teams, perform data conversions, and provide weekly plans and cross-functional technical leadership to ensure reliability for 45 customers.