Teams at Vio.com

Lead end-to-end product design for Search, owning discovery, research, prototyping, UX/UI, validation, and developer handoff. Improve search, home, SEO landing, and results pages through experimentation, design system components, user research, and performance-driven optimizations to increase trust and conversions.

Own supply-side analytics: define and monitor partner KPIs, build self-serve dashboards and LLM-powered tools, run experiments and A/B tests, create business cases for commercial decisions, support provider integrations, and raise analytics standards across the team.

Lead payments strategy and operations for the OTA Merchant-of-Record business: build multi-rail payments architecture, improve acceptance and authorization performance, optimize costs (processing, FX, disputes), and scale MOR operations (refunds, disputes, reconciliation, fraud). Partner cross-functionally with Product, Engineering, Finance, Legal, and Support to deliver a measurable payments roadmap and operational excellence.