Vio.com Benefits Overview

Own supply-side analytics: define and monitor partner KPIs, build self-serve dashboards and LLM-powered tools, run experiments and A/B tests, create business cases for commercial decisions, support provider integrations, and raise analytics standards across the team.

Manage and grow B2B accommodation supply partnerships with bedbanks and wholesalers. Responsibilities include owning partner relationships, conducting business reviews, negotiating commercial terms, monitoring revenue and rate competitiveness, analyzing performance, resolving connectivity and mapping issues, overseeing integration health, supporting partner onboarding, and identifying growth opportunities. The role collaborates with Commercial, Pricing, Connectivity, Finance, and Product teams to improve profitability, availability, operational quality, and supplier performance.

Own daily reconciliation of MoR transactions across payment providers and hotel bookings. Investigate and resolve exceptions, monitor reconciliation metrics, identify anomalies, and collaborate with Customer Service, Operations, and Engineering to address recurring gaps. Improve reconciliation processes and controls as transaction volumes grow while maintaining accuracy across high-volume transactions.