Teams at VicRoads

Provide operational support for customer contact and enterprise platforms (Amazon Connect, Verint, QMS, Linkly, mainframe). Manage incidents, service requests and changes using ITIL, perform incident investigation and resolution, configure systems, support platform lifecycle, and assist in designing and delivering RPA automation solutions (UiPath). Work within Technology Operations to improve customer-facing systems and automation capabilities.

Senior Full Stack Developer designs and maintains secure, scalable web applications, GraphQL BFFs, and APIs. Works across React frontends and Node.js/TypeScript backends, implements CI/CD and cloud (AWS) infrastructure, ensures accessibility and security, mentors junior developers, and collaborates with cross-functional teams to deliver high-quality, performant digital services.