Teams at Vic.ai

Serve as the primary technical advisor for a customer portfolio, analyze customer data to identify optimization opportunities, configure and manage integrations and platform settings, troubleshoot complex issues with Engineering/Product, and develop best practices and documentation to drive adoption and measurable business outcomes using AI-powered analytics.

Build, scale, and operate Elixir/Phoenix services for the treasury platform. Own features end-to-end from product framing to front-end, ensure reliability and observability, and collaborate with founders and a senior cross-functional team.

Design, develop, and maintain automated test suites for web apps, APIs, and backend services. Execute manual exploratory and regression testing, reproduce and document defects, integrate tests into CI/CD, and collaborate with Product and Engineering. Leverage AI tools to improve test generation, defect analysis, and QA workflows while advocating quality across the SDLC.