Teams at Via Care Community Health Center

Greet and assist patients in person and by phone, schedule appointments, verify demographics and insurance, collect payments, maintain records and office supplies, support patient registration and provider communication, follow policies for confidentiality and safety, and float between clinic locations as needed.

Provide patient advocacy, care coordination, and follow-up; arrange referrals and appointments; document and maintain patient records; assist with immunization inventory, lab ordering, billing support, and front-office duties; ensure HIPAA compliance and support continuity of care.

Provide care coordination and patient advocacy including scheduling follow-ups, documenting patient data, assisting with referrals, vaccinations and lab orders, supporting front-office and billing processes, and maintaining activity and immunization logs while adhering to HIPAA and clinic protocols.