Vi Living Benefits Overview

The Human Resources Director leads community HR operations, including recruitment, onboarding, employee relations, compliance, engagement, coaching, compensation reviews, job descriptions, and personnel policies. The role partners with managers and employees to improve performance, development, retention, and workplace culture while ensuring consistent application of employment policies and applicable laws.

Owns financial reporting and compliance deliverables, including CAM reports, board and owner schedules, regulatory submissions, medical expense and insurance claim packages, debt covenant calculations, and due diligence requests. Performs reconciliations, variance analysis, data validation, exception reporting, and data governance checks. Maintains audit-ready documentation and improves reporting processes while coordinating with BI, IT, leadership, and process owners.

Leads marketing and sales strategy to achieve occupancy and revenue goals for a senior living community. Oversees sales pipelines, prospect consultations, tours, lead follow-up, marketing campaigns, events, website presence, referral partnerships, and performance reporting. Mentors sales staff, collaborates with community and regional leadership, and provides market insight on pricing, promotions, and competitive positioning.