Teams at VeSync

Manage end-to-end customer order lifecycle across EDI, eCommerce, and manual channels. Coordinate with warehouses and carriers, generate shipping and compliance documents, update ERP, resolve discrepancies, handle backorders and chargebacks, and produce order status reports for internal teams and customers.

The Senior UX Researcher will lead user research to inform product strategy and design decisions, improve research operations, and collaborate cross-functionally to enhance user empathy in organizational culture.

Lead editorial quality across three consumer brands: proofread, edit, and occasionally write product, packaging, marketing, and digital content. Ensure brand voice, legal compliance, and consistency across campaigns; collaborate with marketing, legal, design, and global teams; maintain style guides and improve content usability and SEO practices.