Teams at Vestwell

Manage end-to-end billing operations for state agency programs, prepare invoices and revenue calculation packages, reconcile billing and bank accounts, own collections, support month/quarter close and audits, collaborate with internal teams and state partners, and drive billing system and process improvements.

The Associate, Payroll Operations ensures payroll accuracy by resolving operational issues, managing workflows, and collaborating across teams while adhering to compliance frameworks.

Provide high-quality support to plan sponsors and advisors via phone and email, manage a book of business, resolve client issues, create and track tickets, collaborate cross-functionally, share product feedback, host webinars, and adhere to service level standards to ensure client satisfaction.