Teams at VerifiedFirst

Provide client support via email, phone, and chat; resolve inquiries and meet response/resolution goals. Educate and train clients on background screening products, account setup, orders, billing, and adverse action processes. Coordinate with internal teams to obtain client information and perform other assigned duties.

Provide empathetic, world-class client support via phone, email, and chat; resolve inquiries, train clients on background screening application and billing, assist with account setup and orders, and collaborate with other teams to obtain needed client information.

The Content Marketer creates strategic content to nurture buyer journeys and generate leads, collaborating with the marketing team for campaigns and insights.