Teams at Vendelux

Own and grow strategic event organizer partnerships, including onboarding, account health, retention, renewals, and expansion. Build partner-specific reports and dashboards, deliver measurable business outcomes, and develop scalable playbooks, segmentation, and health-scoring processes. Collaborate with Product, Data, Sales, and Marketing teams while representing the company at industry events. This hybrid role requires four days per week in the New York City office.

Own strategic event organizer partnerships for a B2B SaaS platform, including onboarding, retention, expansion, account health, reporting, and partner education. Build dashboards and playbooks, identify growth opportunities, represent the company at industry events, and collaborate with Sales, Product, Data, and Marketing. The role requires strong operational, analytical, communication, and relationship-management skills in a fast-paced NYC hybrid environment.

Manage a portfolio of B2B SaaS accounts across onboarding, training, adoption, renewals, upsells, and negotiations. Drive retention, develop ROI-based business cases, manage multiple active workstreams, and build strong customer relationships. Lead proactive meetings, renewal processes, webinars, case studies, and events while traveling to customer sites at least two days per month.