Teams at Venable LLP

Provides comprehensive administrative support to corporate attorneys by managing calendars, communications, client and matter files, engagement letters, billing processes, documents, travel, and action items. The role coordinates with clients, attorneys, billing teams, and administrative colleagues; supports SDAT filings; maintains confidentiality; and improves practice workflows. Strong organization, proofreading, communication, judgment, and client service skills are essential.

Supports and administers research and knowledge-services technology platforms, electronic resources, workflows, permissions, reporting, and data validation. Troubleshoots system issues, coordinates vendor and IT escalations, supports upgrades and implementations, performs UAT, maintains dashboards and operational documentation, and improves resource discovery and workflow processes. Collaborates with research teams and stakeholders on technology use cases, pilots, training, adoption feedback, and testing.

Supports administration, optimization, troubleshooting, and continuous improvement of research and knowledge technology platforms. Manages configurations, permissions, workflows, reporting, data validation, system upgrades, migrations, UAT, documentation, and vendor escalations. Maintains dashboards and operational reports, performs data cleanup and reconciliation, supports research-tool discovery, and collaborates with business and IT teams on pilots, training, adoption feedback, and workflow testing.