Teams at Veezu

Provide end-to-end administration of private hire bookings: high-volume data entry, inbound/outbound booking calls, email and portal management, monitor dispatch for punctuality, liaise with stakeholders, maintain GDPR and ISO27001 information-security standards, and update public-sector KPI portals.

Provide end-to-end administration of private hire bookings including high-volume data entry, inbound/outbound calls, email and portal management, dispatch monitoring, KPI updates, stakeholder liaison, and ensuring GDPR, safeguarding, and ISO27001 compliance to deliver a seamless booking experience.

Manage FNOL and claims liaison with driver partners, insurers, witnesses and stakeholders; support fleet administration and on/off-hires; accurately record claims in Eclipse Proclaim; ensure compliance with MOJ, DPA, ABI, MIB, GDPR and ISO27001; provide high-quality customer service and report health & safety issues.