Teams at Veeam

Provide on-site IT support in Riyadh: first-line helpdesk for hardware, software, accounts and connectivity; triage and resolve tickets to SLA; manage device lifecycle and asset records; set up/deactivate accounts; support remote users; maintain knowledge base; coordinate repairs and work within an international team.

The role involves developing and supporting Veeam Backup for Microsoft 365, participating in planning, and collaborating with product development teams.

Generate new pipeline through multi-channel outbound outreach, qualify prospects using structured frameworks, and record activities in Salesforce. Use AI-enabled prospecting tools to prioritize accounts, research buyer context, book meetings, and collaborate with marketing, sales, and technical teams to convert leads into sales-qualified opportunities while meeting monthly KPIs.