Teams at Vectra AI

Lead Salesforce-focused business analysis and solution design across Sales, Service, Marketing, Finance and Ops. Drive discovery, document requirements, design scalable Salesforce solutions, support UAT and change management, perform light admin tasks, and deliver reporting and process improvements to optimize Lead-to-Cash and customer lifecycle processes.

Execute and standardize operational workflows for MDR/MXDR service delivery, including customer onboarding, platform health validation, troubleshooting, cross-team coordination, documentation, and identifying automation opportunities to improve scalability, quality, and operational efficiency.

Support the administration, calculation, validation, and reporting of sales commission payments. Reconcile commission data, investigate disputes, prepare monthly/quarterly reports and accruals, perform audits and quality checks, maintain plan documentation, and collaborate with Sales, Finance, Payroll, HR, and Revenue Operations to ensure accurate, timely payouts and process improvements.