Teams at Vcheck

Manage client orders from intake through delivery, support onboarding and account configuration, coordinate with sales and investigative teams, verify client requirements, monitor customer sentiment, provide operational support, and maintain CRM data. The role requires strong communication, organization, initiative, multitasking, and attention to detail in an in-person New York City environment.

Manage client orders from intake through delivery, support onboarding and account configuration, coordinate between clients, sales, and investigative teams, communicate requirements, monitor customer sentiment, provide operational support, and maintain CRM records. The role requires strong communication, organization, initiative, multitasking, and attention to detail in an in-person NYC environment.

Review and ensure quality of open-source investigative reports (Level 1 and Premier): check accuracy, formatting, litigation/media/licensing/PEP issues, provide written feedback, coach researchers, complete scorecards, and report performance to management.