VPL Benefits Overview

Lead customer implementations of VPL software, act as liaison across stakeholders, gather requirements, configure and launch solutions, manage project timelines and risks, document best practices, and drive continuous improvement.

Lead a team of account managers to drive customer success, retention, revenue growth, and operational excellence for healthcare supply chain customers. Build scalable processes, manage escalations and executive relationships, analyze performance and financial data, and partner cross-functionally to implement technologies and strategic growth initiatives.

Own and prioritize a dual-facing analytics portfolio, translating stakeholder strategy into technical requirements. Partner with data engineers to optimize Snowflake schemas and semantic layers, design self-service data models, and monitor dashboard performance and data integrity for internal and external Power BI reporting.