Teams at Vamonos IT

Manage provisioning, configuration, monitoring, and maintenance of enterprise voice and Unified Communications platforms. Coordinate carriers and vendors, deploy endpoints, resolve incidents, ensure SLA compliance, support continuity-of-mission communications, and assist UC modernization and Microsoft Teams migrations while maintaining documentation and operational procedures.

Administer, configure, monitor, and troubleshoot enterprise Unified Communications platforms (Avaya, Cisco, Teams). Ensure SLA compliance, support Microsoft Teams migration, analyze performance metrics, coordinate vendors, maintain documentation, and uphold security and operational requirements.

Lead the design, implementation, and support of enterprise voice solutions while mentoring a team of voice engineers, ensuring communication implementations align with organizational standards and needs.