Jobs at Valley Wide Cooperative

Provides administrative and customer support by handling high-volume calls, establishing accounts, processing delivery and service orders, resolving complaints, supporting retention, maintaining sales, inventory, billing, and field records, and following credit, confidentiality, and company policy requirements.

Provides administrative and customer support for energy delivery and service operations. Responsibilities include handling high-volume calls, establishing and maintaining customer accounts, processing delivery and service orders, resolving complaints, supporting retention and sales activities, maintaining sales, inventory, financial, and field records, enforcing credit policies, and protecting confidential information.

Handles customer accounts, billing and financial records, incoming calls, sales opportunities, installations, complaints, delivery and service orders, inventory records, credit policies, and customer retention. Maintains accurate system data and confidential records while providing professional customer service. Requires a high school diploma or GED, computer proficiency, communication skills, prioritization, decision-making, and problem-solving abilities. Customer service and bookkeeping experience are preferred.

Provides first-line technical support to employees and customers. Installs and troubleshoots end-user devices, printers, hardware, software, and network connectivity; analyzes and resolves routine problems; documents work; supports projects; trains users; manages system changes; coordinates with vendors; and travels between locations as needed.

Operate custom application equipment to load, mix, and apply lime and fertilizer to customer fields safely, accurately, efficiently, and on schedule. Maintain application logs, read field maps and GPS devices, handle hazardous materials, inspect equipment, perform minor repairs, follow labels and safety procedures, and provide professional customer service. Extended hours may be required.

Manage warehouse inventory, product rotation, propane railcar unloading, truck loading and unloading, merchandise receiving, storage, and shipment preparation. Assist customers with propane, fuel, parts, and fittings orders. Operate forklifts and hand trucks, inspect equipment, maintain gas service areas, document discrepancies, and keep facilities clean, organized, and safe while following DOT load securement requirements.