Teams at Ute Mountain Casino Hotel

Supervises slot operations staff, schedules floor coverage, trains and evaluates employees, maintains slot machine functionality, resolves guest service issues, validates jackpots, supports money-handling and Title 31 compliance, documents shift activity, and promotes casino loyalty programs and service standards.

Leads the casino surveillance department, ensuring continuous monitoring, regulatory compliance, system integrity, investigations, confidential reporting, and operational independence. Manages staffing, scheduling, training, performance, hiring, corrective actions, and 24/7 coverage for surveillance personnel. Coordinates with executive leadership, Security, IT, Finance, HR, and regulators while maintaining gaming compact, Title 31, internal control, and inspection-readiness requirements.

Supports secure gaming revenue operations by collecting, counting, sorting, verifying, balancing, and documenting cash and tickets. Maintains accurate audit trails, follows gaming regulations and internal controls, works under continuous surveillance, identifies and escalates discrepancies, coordinates with Count Team, Cage, and Finance, and maintains a secure count room. Requires reliable early-morning attendance, precision, integrity, and adherence to detailed procedures. The role may be entry-level, with prior cash handling, banking, accounting support, or gaming experience preferred but not required.